eClerx - Lead Consultant - Digital Analytics

Location: India-Mumbai/ Pune/ Chandigarh

Hire Type: Full-time

Experience: 10-12 years of experience as a customer-facing Marketing Tech and Analytics expert with hands-on implementation & solutioning experience.

Vertical: eClerx Digital

Key Responsibilities :

In this role, you will collaborate with members of our delivery, sales, and account management teams to discover how our clients can derive value from their data, and work to make data more useful across organizations. The ideal candidate will be self-motivated and should have worked in the areas of digital analytics, personalization, CRO, MarTech, and/or tag implementation. Some of the key responsibilities would be

- Collaborate with clients to understand their business objectives and provide analytic solutions that positively address their needs

- Conduct discovery sessions, workshops, and whiteboard sessions to identify, understand and define customer needs, objectives, roadmaps, and/or business requirements to design solutions that can best address existing or prospective clients

- Contribute to pipeline and revenue generation through participating in, and at times, managing demand gen activities like webinars, seminars, workshops, conferences, and other company events

- Create best-in-class presentations and present to senior executives (C-level, VP, Directors) to effectively articulate eClerx value proposition

- Spearhead RFP responses. Drive all aspects of successful pilot projects and Proofs of Concepts, from requirements to solution design to delivery and implementation

- Partner with client engagement managers, sales teams, analytics centers of excellence, and other solutions consultants to move deals to close

- Maintain a deep understanding of industry trends and how those trends are reflected in our solution approach

Eligibility Requirements :

- Experience in digital marketing analytics with significant exposure to analyses of customer behavior, multi-variate testing, CRO, and personalization is required

- Hands-on experience working on digital analytics platforms, their implementation as well as integration with broader ecosystem is required

- A strong understanding of metrics strategy, data visualization, storytelling, and exposure to BI platforms like Tableau, PowerBI, or Qlik is a plus

- Experience in digital media analysis paid media analytics, multi-touch attribution analysis, or other related statistical modeling experience is a plus

- Exposure to hi-tech, retail, software, and/or hospitality industries is a plus

- Excellent communication skills. Strong presentation skills with the ability to connect seamlessly with both business and technical audiences

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore and Thailand.

eClerx Digital is a global digital service provider partnering with the world's leading brands primarily in luxury & fashion, retail, high tech, financial services, automotive, and travel industries. We provide high impact consulting and value-based production resources to drive greater insight, quality, and creativity to deliver our clients' digital priorities. Our offices are based in New York, Silicon Valley, Austin, Chicago, London, Milan, Paris, Hamburg and Singapore, with operations centres in India and Thailand.

eClerx Digital powers the leading brands' digital channels with four key solutions:

- Creative focuses on large scale post-production upto cutting edge CGI; we provide creative production services to support all ATL & BTL creative assets managed through our FLUiiD4 marketing workflow solution

- Commerce & Campaigns focuses on our clients' omni-channel digital operations, including web operations, conversion rate optimization, site merchandising & eCommerce operations, campaign operations, and system re-platforming

- Analytics, Insights & Reporting focuses on the full spectrum of data analysis from web and social analytics to more advanced predictive analytics and big data, all underpinned by a strong business intelligence and visualization team

- Data Management focuses on all facets of data acquisition, integration, normalization, and quality across all data sets (customer, product, supplier, partner, sales, transactional, etc.), as well as Master Data Management and data governance/stewardship