EC-Council - Operations Manager

About EC-Council:

The International Council of E-Commerce Consultants (EC-Council) is a member-based organization that certifies individuals in various information security and e-business skills. EC-Council has been certified by American National Standards Institute to meet its ANSI 17024 standard. It is the owner and creator of the world famous Certified Ethical Hacker (CEH), Computer Hacking Forensics Investigator (CHFI) and EC-Council Certified Security Analyst (ECSA)/License Penetration Tester (LPT) programs, and as well as many others programs, that are offered in over 97 countries through a training network of more than 6000 training partners globally. Till today, we have trained more than 1000000 professional and certified over 50000 of them.

Position: Operations Manager

Operations Manager plans, directs and coordinates the operations of an organization. The Operations Manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies

Main Job Tasks and Responsibilities

Coordination and Supervision:

- Coordinate, manage and monitor the workings of various departments in the organization.

Financial:

- Review financial statements and data

- Utilize financial data to improve profitability

- Prepare and control operational budgets

- Control inventory

- Plan effective strategies for the financial well-being of the company

Best Practices:

- Improve processes and policies in support of organizational goals.

- Formulate and implement departmental and organizational policies and procedures to maximize output.

- Monitor adherence to rules, regulations and procedures.

Human Resources:

- Plan the use of human resources.

- Organize recruitment and placement of required staff

- Establish organizational structures.

- Delegate tasks and accountability

- Establish work schedules

- Supervise staff

- Monitor and evaluate performance

Administration:

- Smooth running of admin infrastructure (Phone, Fax, Security, Water, Electricity, Air Conditioning etc.

- Supervising the general maintenance of the office including the work area, meeting rooms, pantry etc.

- Maintenance of office equipment & tools

- Recording Incoming & Outgoing Couriers, fax, stock, Purchases, Sales and Expenses in daily basis

- Make necessary arrangements for meeting or events in office

- Maintenance of bill records (Electricity, IT Related, Services)

Production:

- Coordinate and monitor the work of various departments involved in production.

- Monitor performance and implement improvements

- Ensure quality of products

- Manage quality and quantity of employee productivity

- Manage maintenance of project deliverables and project staffing

- Provide technical support where necessary

Communication:

- Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance

- Facilitate coordination and communication between support functions

Sales, Marketing and Customer Service:

- Manage customer support.

- Plan and support sales and marketing activities

Strategic Input:

- Liaison with top management.

- Assist in the development of strategic plans for operational activity.

- Implement and manage operational plans.

Education & Experience:

- College degree in business administration, commerce, management, industrial technology or industrial engineering

- 8+ years of experience in similar field

- Outstanding Written and Verbal Communication Skills in English.

- Strong presentation skills,

- Ability to develop relationships and work extensively

- Self-starter - Independent remote worker

- Ability to self-motivate and multi-task and work independently or within a team

- Strong leadership skills

For more information, please visit our website - www.eccouncil.org

Call us @ +91-40-49949121 / 122