- Lead large Infra projects, including the design and deployment of new IT Infra systems and services
- Define next gen IT infrastructure strategy, architecture, and processes
- Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
- Lead implementation and augmentation of BCP & DR as per the organizational needs
- Experience with framing policies, processes and procedures for IT Infrastructure
- Maintain and manage all existing IT infrastructure including hardware, Office 365, OS - Windows, Linux etc
- IT networks, storage, data centre, Cloud Infrastructure (Azure, Aws), end points etc
- Monitor performance of information technology systems to drive cost and productivity levels, and to make recommendations for improving & standardization of the IT infrastructure
- Assess vendors and develop test strategies for new hardware and office automation software
- Hands on experience with troubleshooting hardware and office automation software issues related to internal IT and also aligning as well as implementing the ISO 27001 & ISMS guidelines
- Testing, troubleshooting, and modifying information systems so that they operate effectively
- Management reporting and dashboards for predictability & performance
- Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
- Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
- Remaining up to date with advances in technology and industry best practices.
- Prepare budgets for both operations as well as for new initiatives
- Ensure completeness of documentation
Required Skill Set:
- Bachelor's degree in information technology, computer science, software engineering, or a related field.
- Proven experience managing IT infrastructure and services.
- Experience with computer networks, network administration, and network installation.
- Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
- Proficient in Microsoft Windows software, including Server, Office, and Exchange, AD, DNS, End Point etc.
- Proficient in Managing AWS and Azure Cloud Infrastructures
- Management and leadership skills.
- Ability to work in global environments with teams spread globally
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail oriented.
- Excellent analytical and problem-solving skills.
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