EC-Council - General Manager - Operations

About EC-Council:

The International Council of eCommerce Consultants (EC-Council) is a member-based organization that certifies individuals in various information security and e-business skills. EC-Council has been certified by American National Standards Institute to meet its ANSI 17024 standard. It is the owner and creator of the world famous Certified Ethical Hacker (CEH), Computer Hacking Forensics Investigator (CHFI) and EC-Council Certified Security Analyst (ECSA)/License Penetration Tester (LPT) programs, and as well as many others programs, that are offered in over 97 countries through a training network of more than 6000 training partners globally. Till today, we have trained more than 1000000 professional and certified over 50000 of them.

General Manager Job Purpose:

- Obtains profit contribution by managing staff; establishing and accomplishing business objectives

Job Responsibilities:

- Manage complete administration of the office and its processes

- Design and implement Business Process Management and workflow solutions

- Plan, develop, monitor & administer operations to achieve financial & operational goal and compliance with legal and regulatory requirements

- Define and implement quality benchmarks and standardized processes

- Increases management's effectiveness by orienting, training, coaching, counselling, and disciplining staff; communicating values, strategies, and objectives;

- Creates annual operating plans that support strategic direction set by the board and correlate with annual operating budgets; submits annual plans to the board for approval

- Coordinates efforts by establishing procurement and production policies; coordinating actions with corporate staff.

- Maintains quality service by establishing and enforcing organization standards and Serves as the primary spokesperson and representative for the organization.

- Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.

- Facilitate coordination and communication between support functions.

Education & Experience

- College degree in business administration, commerce, management, industrial technology or industrial engineering

- 8+ years of experience in similar field

- Outstanding Written and Verbal Communication Skills in English.

- Strong presentation skills,

- Ability to develop relationships and work extensively

- Self-starter - Independent remote worker

- Ability to self-motivate and multi-task and work independently or within a team

- Strong leadership skills;

Skills/Qualifications:

- Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management

For more information, please visit our website: www.eccouncil.org

Or contact us on: +91-49949121 / 122