Easebuzz - Key Account Manager

Company Profile:

- Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs.

- We are focusing on building plug n play products including the payment infrastructure to solve complete business problems.

- Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.

- We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone.

- We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC firms and angel investors.

- The company is based out of Pune and has a total strength of 120 employees.

- Easebuzz's corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy.

- An equal opportunity employer, we welcome and encourage diversity in the workplace.

- One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow.

Title: Manager - Key Accounts/Sr. Manager - Key Accounts/VP - Key Accounts.

Department/Group: Key Accounts Sales/Customer Success/Relationship Manager.

Location: Pune.

Position Type: Full Time.

Experience: 2 to 8 or more years.

Work Location: Pune.

Salary: Hike on Current Salary.

Key Skills: Customer Success, Key Accounts, Key Account Management, Up-selling, Cross-Selling, Client Relations, Account Management, Customer Relationship Management (CRM).

Job Description:

- Overall responsibility for Sales/Account Management/Sales Strategy/Customer.

- Develop a relationship with an existing set of clients.

- Responsible for acquisition, Revenue maximization, and Client retention.

- Managing a portfolio of clients/accounts and increasing + collaborating on upselling and cross-sell opportunities.

- Upselling/Cross-selling bouquet of services available on online and digital payments platforms to increase wallet share in merchant portal.

- Construct merchant partnership/commercial agreements with merchants and successfully negotiate closure in line with strategic priorities, revenue, and profitability targets.

- Deliver onsite in-person executive business reviews to align with business goals and objectives.

- Product marketing of Easebuzz Products.

- Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations.

- Increase sales of the Company's products and achieve the agreed targets within the key accounts.

- Analyze sales performance based on defined key performance indicators, and to set up improvements in order to reach the best results.

Key Contributions:

- Address client needs and build financial plans while striving to outperform and exceed prior profitability and revenues.

- Sought out and maximized opportunities for account growth.

Initiatives:

- Strive to deliver Client Satisfaction and strategy of account plans.

- Ensured that the account plan aligned with client objectives and interests in order to exceed the client's expectations.

Key Achievements:

- Recognized opportunities for account growth, then actualized the value proposition and ensured implementation across the platform.

- Achieved Financial Results, Managed financial aspects of account to ensure a plan is met or exceeded in both growth and profitability.

Desired Profile:

- Two or more years of overall working experience.

- Candidates with Key Account Management in a Fintech/Payments Industry will be considered.

- Excellent verbal + written skills to effectively communicate with various stakeholders.

- Fuelled by a passion to succeed and never say die attitude.

- Ability to handle ambiguity and multi-task effectively.

- Strong working knowledge of Microsoft Word, Excel and PowerPoint &Email etiquettes.