DVP/VP - Project Management - Operations - COOs Office - BFSI

DVP/VP - Project Management, Operations

Responsible for executing & facilitating actions related to Project Management for COO's Office

Primary Purposes : Manage actions related to :

- Timely & effective execution of activities related to Operations governance

- Manage & execute data collection, analysis & summarising conclusions

- Fact finding, information collation & presentation preparation

- Mini Project Management & Execution

- Will be required to actively engage with Units Heads/Mancom Members and other Stakeholders from operations, business, Product, IT/BSG, Admin departments to achieve desired results.

- Coordinate, facilitate & deliver key results envisaged related to Operations Governance actions, Strategy, Unit Head Meeting/Interactions, COO Staff Engagement Activities, Projects Coordination, Other deliverables under the COOs office.

- Support the Metrics Meeting starting from Set-up to Organising and facilitating, including any post review actions follow-up

- Support the Budgeting process for operations along with Unit Heads, Finance, Business/Product stakeholders for finalization. Ongoing monitoring of the budget performance vis a vis actuals & consolidated reporting to COO. Track & monitor for timely submission of provisions from operations to Finance.

- Support the process of managing & following up branch visitation actions identified by COO & Branch Operations Heads

- Project Management : Manage Mini projects from inception to completion in coordination with other functional stakeholders. Periodic publication of status reports, tracking, escalation to stakeholders to ensure timely execution of projects.

- Support & manage the vendor management activities including on boarding policy compliance & ongoing review to facilitate timely submission of Outsourcing compliance certification to RBI

- Manage the Business Continuity Policy for Operations. Maintain the document, track for execution of continuity tests within the agreed frequency for the respective operations units. Ongoing review of BCP document with functional owner for inclusions & coordinate with IT stakeholders for successful execution of BCP

- Managing Data collection, importing, cleaning, transforming, validating or modeling data with the purpose of reviewing, analyzing, understanding or making conclusions from the data for decision making purposes by extracting the essence and recommending conclusions

- Coordinate with Unit Heads for publishing quarterly Operations News Letter

- Manage the Branch Score Card process by timely collation of data, cleaning & massaging of data, publishing to all branches, coordination & inclusion of reverts from the respective branches

- Facilitate operations efficiency projects as and when initiated. Facilitate the periodic calculation & publication of operations unit cost/transaction cost.

- Presenting data in charts, graphs, tables, designing and developing relational databases

- Sourcing information, influencing colleagues where necessary; information collation & presentation with conclusions & recommendations

- Investigate (as deep as necessary) any issues identified by management and create report on results

- May be required to ensure a posterior that the actions bring the desired benefit

- Creating effective MS Power Point presentations & White Papers in MS Word

- Working with various Units to follow-up deliverables & actions; coordinate & deliver quality status reports

Skill Attribute :

Business Analysis :

- Research to understand data points required to produce a certain result or data analysis

- Requirement gathering to produce structured, functional specifications

- Working on complex data elements

- Proven record of working through the full project life cycle

- Proven experience working in a project environment with different methodologies and approaches

- Experience of working in a banking change environment

- Strong analytical skills

- Strong stakeholder management

- Excellent communication skills

Financial Analysis :

- Understanding of the annual Budgeting Process

- Understanding of Forecasting Results

- Ability to interpret Financial Results and understand the interplay of numbers, especially w.r.t. KPIs and their trends

- Ability to assess the financial impact of proposed action plans and follow up implementations

- Some experience with supporting strategic decision making, including new business activities, buy/lease, outsource or not.

- Ensure a posteriori that the actions bring the desired benefit

Project Management :

- Overall Project Management & Execution, including

- Initiating & Planning

- Delivering results

- Monitoring & Controlling

- Project Risks

- Stakeholder Management

- Project Closure

Consulting Skills :

- Dealing with a cross section of colleagues, influencing skills and building bridges to achieve desired results

- Business Analysis, Project Management and Change Management within a Universal banking environment

- Ability and flexibility to work in disparate functional areas of the Bank

- Delivery Excellence in reports & presentations produced