DVP/VP - Mobility & Online Implementation - Internet Banking/Website

Role : Mobility and Online (Internet Banking/Website) Implementation

Position : DVP / VP Solution Delivery Group

Supervision : Head, Direct Channels - Solutions Delivery

Location :Gurgaon

Minimum Academic Qualification :Graduation / MCA / MBA

Minimum Experience in relevant field :12 to 15 years

Purpose

- Person will be responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.

- Will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness.

- As a project manager, will lead a number of key projects for the business unit and the business.

- As a business analyst, will be the functional expert on the specified application(s) he/she will be the sole point of contact between the business unit and Information Technology's Application Development Specialist.

Essential Duties

Project Management:Business Analysis and Reporting and Quality Assurance and Testing

Job Qualifications

Core Competencies

- Analysis and Reporting

- Business Planning and Management

- Communication and Presentation

- Champion for Change

- Information Technology Proficiency

- Leadership

- Problem Solving and Decision Making

- Technical Industry and/or Domain Expertise

- Results-oriented; able to work independently as well as in a team

- Excellent oral and written communication skills

Preferred Domain Exposure

- Functional & Technical knowledge of Mobility, Web based Applications

- Good understanding of Core Banking system (Functional & Technical) and the interfaces

- Experience in Product / Vendor Evaluation for mobility solutions

- Project Implementation for BFSI Sector in Mobile Apps (Smartphones and Tablet), Internet banking / Web based modules.

- Understands development processes and technical concepts

- Experience in Mobile Application Development Platform (MADP)

- Retail Banking exposure

Responsibilities

- Understand and assemble the requirements from Business and Product teams.

- Assess the requirements through discussions with Technology teams and prioritize the projects to ensure that business expectations are met within pre-defined timelines

- Deliberate various available solutions for the requirements and choose the best which is cost effective and at the same time best suited for the meeting business requirements.

- Implementation of requirements from system perspective through discussions and co-ordination with Technology teams and Vendors for development and testing.

- Liaising with various departments to seek required approvals for rolling out of processes from Operational and Risk Management Perspective.

- Defining Standard Operating Procedures for the processes.

- Roll out of processes to various business units and ensure the regional Process Adherence Teams and centralized units are updated regarding the same.

- Notify the respective Business Units regarding the roll out of new processes and changes to processes, if any.

Work Experience

- Minimum 6 to 8 years of experience in relevant fields such as Retail Banking, Direct Channels,Digital Banking & Mobility.

- Experience in Direct Channels including but not limited to Mobility implementation.

- Capability to analyze multiple interfaces impacting the application and coordinating with the respective stakeholders for prioritization of implementation.

- Proven ability to bridge technology and business goal to provide productive solutions to the required stake holders.

- Experienced in interfacing with key business units including Product, Operations, Vendor Management and Technology Research

- Excellent communicator with emphasis on building strong relationships of IT and Operations personnel.

- Quick learner who can rapidly adapt to emerging technologies.

Additional Skills

- Advanced skills in Microsoft Office applications, specifically Outlook, Word, Excel,Power point.

- Knowledge of MS Project.

- Technical knowledge would be an added advantage

- Able to multi-task and work effectively in a fast-paced dynamic environment.

Detailed skill set expected

Project Management

- Takes assigned project from original concept through final implementation. Defines project scope and objectives and publishes project status.

- Align with Business and IT teams and comply with Organizational standards

- Creates and maintains project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This includes documenting, prioritizing and tracking requests (changes, enhancements, etc.) and coordinating with the Change Control Board (CCB).

- Conducts project meetings with teams and stakeholder and management to review project deliverables and deadlines.

- Provides single point of contact for assigned projects and coordinates interaction and communication during cross functional programs

- Assists in identification and assignment of internal resources and external contractors to meet varied project requirements.

- Manages the process documentation and drives process adherence.

Business Analysis and Reporting

- Works with appropriate personnel to allocate personnel time to project tasks and to track progress of their work.

- Assesses and prepares to address the operational impacts, workflow, training, etc. issues of a project.

- Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs.

- Coordinates the development of all approved versions of business and functional specifications for specified applications.

- Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.

- Prepares routine reports (financial, quality, production, customer service, operational efficiency, market share, etc.) relating to the specific projects ongoing.

- Manages training for the new product or process implementation and identifies any training needs with respect to process change or product launch.

- Actively participates in development of training material and process maps for all the change requests managed.

Quality Assurance and Testing

- Acts as a test lead for all small and big projects and manages the end testers for all UATs

- Should provide support on test scripting, resource allocation and tracking for all UATs to closure.

- Displays leadership needed to instill a team-oriented, client-driven, results-driven team. Coaches and develops the testing resources reporting.

- Defines, develops and implements quality assurance practices and procedures, end user test plans and other QA assessments.

- Ensures that all tests are conducted and documented according the standards agreed upon by the business unit and IT.

- Manages specific application quality assurance and query resolution activities including the tracking of bug reports and change requests and ensuring their timely resolution.

- Responsible for the overall success of testing, including results verification and release sign-off.

- Coordinates groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services.

- Ensures continuing operational quality by documenting bug fixes and enhancements assigning tasks to developers, testing and releasing updates.