DVP/VP/Head - Operations - Cash Management Payment System - Bank

Opening for Head CMS Operation profile in leading Banking Industry Mumbai

Designation : Head CMS Operation

Grade : DVP/ VP

Location : Mumbai

Experience : 10 Years +

Job Description :

1. Develops, implements and continually reviews guidelines and operational procedures on CMS payments & clearing Operations to enhance operational efficiency, cost effectiveness, the level and standard of service and compliance with regulatory requirements.

2. Ensures that the Bank's processes and procedures for the transfer of funds and remittances, clearing and cash management are effectively executed within risk management objectives and in line with banking best practice, Achieve 100% STP for NEFT & RTGS.

3. Implementation of Cash management payment system for bank. Extending a high quality solution for the Payment Product Customization and Complex deals, Facilitate Process improvement initiatives.

4. Implementing MIS Reporting System and various other business reports to provide feedback to top management on financial performance, fund management, profitability, etc.

5. Participates in the selection and development of staff including mentoring and performance evaluation. In addition, reviews recommendations of subordinate managerial and supervisory staff; provides guidance in resolving complex or sensitive problems; and maintains and promotes positive employee relations in the work environment.

6. Assessment and management of operational risks associated with Clearing and payment processes and related system.

7. Drive automation and standardization of CMS functions, implement outsourcing and enhance productivity in clearing significantly.

8. Instituting a robust policy framework on clearing procedures across clearing hubs for the bank.

9. People Management :

- Managing the team handling CMS Ops

- Responsible for maintaining the requisite manpower numbers as per the approved business plan

- Ensure Team productivity and efficiency

- Ensuring 100% adherence to SOPs

- Ensure 100% adherence to SOP's well within the bank and regulatory guidelines

- Identify and develop process improvements

- Be abreast with changes and developments on process front in competition and align internal processes to keep service excellence at the core

- Monitoring and ensuring timely resolution of all Audit queries

- Ensuring timely resolution of customer complaints.

10. Training of the team :

- Regular training and development of team with regards to process developments and improvements

- Training branches on clearing

- Training of clearing team.

- Training for Electronic transactions.

11. Drafting the Business Continuity plan for the team :

- Management and ensuring timely testing for Business Continuity plan.

12. Vendor Management :

- Ensure vendor management

- Ensure timely payout to the vendors.

13. MIS and analysis :

- Ensure timely MIS is published to the relevant stakeholders and Business head for timely reviews