DTDC - Major Account Manager - 3PL

DTDC 3PL MAJOR ACCOUNT MANAGER

Job Summary:

The person in role will be Responsible for achieving the revenue targets, Leading and overseeing activities of the major accounts department, Providing strategic guidance & developing industry leading solutions, Providing Integrated Solutions to the customers (involving 3PL, Express, LTL & E-com verticals),Work along with the Zonal Leadership team of the company & the Field Sales Team in a Matrix Environment, develop Relationship with Industry bodies like CII, Invest India, etc.

Primary Duties and Responsibilities:

Leadership :

- Own the major account planning process and develop performance objectives, sales targets and milestones for weekly/monthly/annual periods

- Formulate the departmental vision and values and oversee their adoption, hence, forming the department's working culture

- Assist in the execution of duties of the team members where necessary Strategic

- Drive and develop account-specific growth strategies and approaches along with the team

- Develops solutions that best address consumer needs in coordination with the support functions

Relationship management :

- Build strong and long-lasting relationships with consumers through the creation of long term planning and understanding

- Develop industry relationships with external stakeholders in order to ensure that the business receives constant leads on potential key clients

- Develop and maintain healthy relationships with leadership in order to guarantee smooth delivery of service

- Engage in events, seminars, industry groups & bodies and ensure that offerings remain up to date with the latest best practices in account management

Operational :

- Hold direct responsibility of the highest value strategic accounts and associated revenue targets

- Achieve department's assigned targets for profitable sales volume and business's overall objectives