DocOnline - Manager/Senior Manager - Diagnostic Network Development

Job Title: Manager / Sr. Manager - Diagnostic Network Development

Location: New Delhi or Bangalore

About Us:

DocOnline is a phygital healthcare provider with a single mission - to provide trusted healthcare for the many. With a focus on Clinical Care and technology as an enabler, DocOnline delivers quality healthcare services in both Urban and Rural India. By providing quality healthcare in 600 villages and assisting 5 million Urban families, the healthcare ecosystem created by DocOnline is benefiting millions. By partnering with Corporations, DocOnline delivers Employee Health and Wellness programs, customer health benefits, and community CSR initiatives. DocOnline is a 100% subsidiary of DocOnline PTE (Singapore) and is funded by Swedish investors. Recognized for excellence, DocOnline received around seven accolades in the last 3years, including an ET Healthcare Award in 2023. DocOnline has also been certified as a "Great Place to Work" for two consecutive years.

Position Overview:

We are seeking a highly skilled and experienced Senior Manager for Healthcare Provider/Network Development. The ideal candidate will be responsible for establishing and nurturing partnerships with diagnostic centres to secure competitive health checkup quotes for Corporate Health Checkup and Pre-policy Medical Checkup deals. This role involves end-to-end management of the process, including identifying suitable partners, negotiating costs and contracts, and ultimately enhancing the win rate of corporate deals.

Responsibilities:

- Identify and evaluate potential diagnostic center partners for corporate health checkup and pre-policy medical checkup deals.

- Build and maintain strong relationships with key stakeholders at diagnostic centers.

- Conduct thorough market research to identify and onboard new partners that align with the company's strategic goals.

- Lead negotiations with diagnostic centers to secure the most competitive rates for health checkup services.

- Develop and implement strategies to improve the win rate of corporate health checkup deals.

- Work closely with sales and business development teams to understand market needs and tailor partnership strategies accordingly.

- Monitor industry trends and competitor activities to identify opportunities for improvement and growth.

- Collaborate with internal stakeholders, including sales, finance, and operations teams, to ensure alignment and successful deal execution.

- Ensure seamless integration and collaboration between diagnostic centers and internal teams.

- Maintain high standards of service quality and customer satisfaction through effective partner management.

- Manage payment reconciliations and ensure timely payment to network partners

Qualification & Skills

Education: Graduate / Post-graduate

- Minimum of 7-10 years of experience in healthcare provider network development, partnership management, or related roles with Healthtech aggregator / Diagnostic provider / TPA / Wellness companies

- Proven track record of successful negotiation and contract management in the healthcare industry.

- Strong understanding of the corporate health checkup and pre-policy medical checkup landscape.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and manage multiple projects simultaneously.

- Strong analytical and problem-solving skills.