DM - Sales/Business Analyst - Sharepoint

HGS is a world leader in Customer Relationship and Business Process Management. Our operational excellence, combined with functional expertise, has made us the Preferred Partner for most of our clients.

HGS has a global footprint with 55 delivery centres in India, US, Canada, Jamaica, Mauritius, Philippines, Germany, Italy, Netherlands, France and UK. With our targeted solutions, designed for the diversified sourcing and servicing needs of our clients, we live by our mission of making our clients more competitive. The Contact Centre & Back Office Services Division houses multiple international voice centres & back office processing units for leading Insurance, Telecommunications, Pharmaceuticals, Life Sciences, Banking & Financial Services, Consumer Electronics / Products, Technology, Automotive, Government, Media & Entertainment, Energy & Utilities and Transportation & Logistics companies.

With an inspired global team of over 23,000 people, we partner with our clients to deliver outsourced contact centre and back office solutions that improve business processes and strengthen customer relationships. For more details please visit us at http://www.teamhgs.com.

Title: Deputy Manager

Location: Bangalore

Shift/Timezone: 2pm - 10pm (IST)

Roles and responsibilities:

- Maintenance and administration of SharePoint portal.

- Champion the implementation and adoption

- Execute all the administrative tasks related to the implementation including helping to populate the archive, review document descriptions,

- Work with end users collecting feedback and suggestions on enhancements to the achieve

- Provide access to the users and maintain users profiles

- Facilitate users communications and summaries of usage

- Participate in initial training to end users

- Track tool adoption, provide initiatives to address any adoption problems

- Chase, track and find content across the organization as an evangelist

- Clearly communicate to leaders and key stakeholders

- Customer facing role --interfacing with the various Business Units primarily , Sales Force team, technical/dev team,

- Help drive, translate, gather and document requirements, supplement project team.

- Graduate with 3 - 5 years of work experience in the related field.

- Good client facing skills

- Excellent English communications skills

- Sound working knowledge in SharePoint

If the above position is of your interest and your fit into the role, please mail me your updated resume to manoj.kumar@teamhgs.com with you contact details and best time to contact.

Manoj