DM - Quality - Healthcare - CPC Certified

Job Specification

Design the Sampling Strategy for the process

- Monitor process quality check audits

- Ensure completion of the Internal and External Calibration sessions

- Ensure that Frequency and Event based feedback for the team is complete

- Preparation of Quality Standard Documentation for the process and update it on a regular basis with regards to any changes

- Assist the Operations team in the customer compliant & resolution process for the teams

- Complete the regular performance review with the team of QAs

- Compile MIS for all teams handled

- Support the DM/GM in review of employee performance based on data with areas of development

- Ensure that the QA process meets the ISO Compliance

- Drive Continuous improvement initiatives

- Drive best practice/idea sharing

- Achieve QNS target through Quality Initiatives

- Identify Training needs for the process and Quality team

- Attend Training as per BPET roadmap for self development

- Completion of Yellow Belt Role Roadmap

- Drive six sigma and LEAN projects in the team

- To mentor the White Belt projects

- Take vertical level initiatives

- Develop and maintain Client and internal stakeholder relationship

Interested candidates can call to 044-43443708.