DKSH - Manager - Research & Development

- Develop and formulate new products by providing prototypes, formulations, and procedures to support sales performance

- Design experiments to guarantee the capability and stability of products /samples

- Maintain a clean, working laboratory and organize files, computer-generated reports, and project-related documentation.

- Monitor projects by coordinating with the sales team, including preparation of formulation guidelines, samples of finished products as per the customer expectations, etc.

- Analyze the current product profile of key customers to suggest new recipes and techniques for product improvement for our key customers

- Support in providing technical training for the sales team to upgrade their technical capabilities and product knowledge.

- Implement effective sampling procedures to make sure that samples are packed in hygienic conditions and distributed in a safe manner.

- Assist the sales team to successfully demonstrate product from applications to customers by undertaking trails at customer locations

- Support sales team to resolve technical problems from customers on issues related to product compliance, new applications, innovation, and introduction of new products etc.

- Demonstrate working knowledge of industry and products

- Demonstrate knowledge of scientific, chemical and laboratory method

- Make field visits with salespersons to meet customers

- Liase with suppliers to collaborate and lead projects and developments

- Understand the latest trends in market and make suitable proposals to enhance sales

- Any other responsibility as may as assigned from time to time by Manager R & D, PCI.

- Constantly keep self updated of latest ingredients and trends in the market

- Competitor landscape understanding and positioning against the same for making successful pitch

- Do complete product life cycle development with stability and tech transfer to plant