DistriCo - eCommerce Manager

Ecommerce Manager

About DistriCo:

Part of the Innoterra group companies, DistriCo is a tech-enabled food distribution arm for Innoterra India Pvt. Ltd., catering to 10,000+ retailers across 20 major cities of India.

https://www.innoterra.com/

At DistriCo, we are building an innovative marketplace to disrupt the Indian Agri & food industry. We are looking for a young, energetic individual to join our team and be responsible for managing our marketplace business functions. As an eCommerce Manager, you will be responsible for managing the back-end business activities for the marketplace.

Marketplaces Operations

- Responsible for managing & driving the online business on E-commerce marketplaces.

- Responsible for handling seller onboarding, product listings, promotions, deals, discounts & day-to-day operational issues related to the marketplace.

- Ensuring that all new sellers & products are uploaded and listed on the marketplace

- Understanding price sensitivity and managing pricing/re-pricing, ensuring there is price parity as per the policy

- Managing inventory, optimizing content for listings, listing hygiene as per platform standards/guidelines

- Inspecting landing pages, product information, checkout options, and all other pertinent marketplace-related systems to ensure their visual appeal, accuracy, and ease of use.

- Sole POC for communication with the product category & seller onboarding team.

- Set up region-wise 3PL providers & fulfilment pricing with live tracking

- Generating out-of-the-stock report, bestselling products report brand by brand on daily basis.

- Sort out pricing error issues and re-activate/deactivate the listings if required.

- Optimizing existing listings with accurate product information, images, pricing, inventory and placement to increase sales and maximize revenue

- Manage orders routed through website/app in Shopify or another back-end system including management, overview, order fulfilment, inventory management and logistics (liaising with Operations and Delivery team)

- Strategizing & implementing the plan of action for the week-on-week growth in the sales from online marketplace.

- Maintain database of orders, inventory feedback

- Support customer care emails and calls and also manage product or seller reviews.

What You Need To Have

- Minimum 2-4 years' experience in in optimizing the product listings on Amazon, Flipkart, Udaan & Meesho platforms (other marketplaces are a plus)

- Experience in a highly analytical, results-oriented environment.

- Proven operational skills and demonstrated ability to manage the business "by the numbers". Must be metrics-driven.

- Desire to work in a fast-paced, challenging environment with business on mind

- Advanced IT literacy especially in Microsoft Office/Excel applications.

- Attention to detail and capability to work on multiple projects in parallel

- Strong sense of urgency ability to manage details and multiple tasks while responding to changing priorities and feedback

- A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential