Distribution Manager - Electrical/Paints/Cement Industry

Accountabilities :

- Accountable for fostering strong relationships with key accounts and field team members including new Channel Partners Baby Care

- Accountable for key accounts relationship management and customer satisfaction and their R&R

- Accountable for managing the complete lifecycle of distributors and dealers, ensuring smooth onboarding processes and timely F&F settlements

- Accountable for P-CONNECT - Channel Partner Portal adoption and usage

Responsibilities :

- Develop and execute relationship management strategies with key accounts, distributors, and dealers.

- Create systems and processes to support the sales team in building and nurturing customer relationships

- Oversee the complete lifecycle of distributors and dealers, from onboarding to full and final settlement (F&F).

- Oversee the P-connect, process regulations, and protocols related to key accounts.

Authorities :

- Authority to implement and optimize systems and processes for key accounts relationship management.

- Authority to propose and implement improvements to reporting and data visualization processes

- Authority to manage the onboarding and F&F processes for distributors and dealers.

- Authority to collaborate with relevant stakeholders to address distributors and dealers' issues and concerns.