Director - Workday Adaptive - BPO/ITeS

Director - Workday Adaptive

About The Company:

ARA's client helps organizations with worldwide pioneer digital HR, master payroll, ensure compliance, unlock workforce data, and deliver best-in-class HR operations. They enable their clients to become better employers by designing, deploying, maintaining and operating HR as a service. Their HR business process services cover workforce management, time and attendance, local and global payroll, talent administration, and people analytics. They are a leading provider of HR solutions for over 40 years. They are recognized as a driver of innovation in HR by leading market observers. Their 5,000 staff in 35 countries administer and reward 3 million employees in over 100 countries. They have strategic alliances with HCM technology leaders including SAP, SuccessFactors, Workday and Oracle.

The Role: Workday Adaptive Director

Key Responsibilities:

- Main accountability is to achieve and overachieve revenues and profit targets supporting the overall strategic growth and priorities of the region and of the company and deliver high quality projects exceeding customers' expectations. The role provides executive leadership and focus in defining, managing and developing a successful Professional Services organization within the GTM strategy of Company's while working in close alignment with the International Professional Services function.

- The role will closely collaborate with the other Functional Leaders and key stakeholders in the region and globally to ensure profitability and excellence of service for all clients aligned to the International Business as well as supporting the International Professional Service strategy deployment.

- The Workday Adaptive Director may be involved during the sales process for new clients, throughout their implementation, and will ensure seamlessly transition into ongoing services where appropriate. The role will lead governance and oversight for all projects and services, assuring projects and services are delivered within the agreed timeframe and with exceptional quality.

- The role delivers expertise across Delivery, solutions, operations, compliance, innovation, client management, commercial acumen and transformation; while creating an engaging working environment that encourages colleague development.

Skills Required:

- Advanced Technology user, experience with virtual collaboration tools (Teams, Webex, Skype for Business or equivalent) required Work Experience.

- 10+ years of experience in leadership roles like Client Director, Operations Director or equivalent

- Proven delivery of strategic goals to increase profitability

- Previous consulting experience preferred either as an internal consultant or with a consulting / software organization in another EPM application (e.g. PeopleSoft)

- Experience defining global HR business and systems strategy, developing system requirements, and implementing practical business solutions under multiple deadlines

- Significant experience in global collaboration required - this includes also leading colleagues from multiple different geographies

- Experience leading and managing delivery operations required

- Success proven work experience from managing matrix team working on complex deployment projects

- Wide experience in effective management of various stakeholders with contradicting expectations or needs. Ability to find a compromise and a right balance with the overall benefit for the organization.

Qualifications & Experience:

- Masters' degree in Business Management, Economy, executive Management or equivalent

- 10+ years of experience in leadership roles like Client Director, Operations Director or equivalent