Role : Director / Vice President- F&A Solutioning & Pricing - ITeS/BPO/KPO
Location : Bangalore / Mumbai / Gurgaon
Job Summary :
- The Solution Architect (SA) plays a critical client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings.
Main Accountabilities :
Operational Responsibilities :
- Single Point of Contact Accountabilities
- Managing senior client buyer and functional owner relationships for the designated solution
- Driving the necessary sign-off of the solution with proper input on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)
- Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery
- Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards
- Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions
- Identifying leadership contacts for service transition and operations and ensuring appropriate solution plan transition for closed deals
- Interfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver
- Orchestrating the action points coming out of the opportunity Quality Assurance process
Solution Planning and Deal Shaping for Qualified Deals :
- Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings
- Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal Organisations groups
- Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions
Commercial and Financial Responsibilities :
- Preparing the BD spend estimate, schedule, work plan, resource/sourcing plan
- Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with Service Delivery, Solution Management (if applicable) and deliver the defined scope of services
People Management Responsibilities :
- Mentor and support team members and junior solution architects
Other Expectations :
- Good understanding of offering strategy, the standard solution components, the likely adaptations of the solution, as well as knowledge of recent deals/solutions and changes that were made to the standards
- Ability to clearly articulate and - sell- the solution- being able to explain the solution in simple terms
Experience & Role Requirement :
- F&A (R2R,P2P, O2C,FP&A &Treasury Towers) domain acumen
- Min. 15+Yrs Experience in F&A Outsourcing domain . Total 18+yrs experience
- Experience in due diligence, solution identification, feasibility assessment, client visits
- Experience in cost estimation and pricing for outsourcing and offshoring of processes
- Preferred experience in delivery, transition and solution design in an outsourced environment
- Flexible to play a role of Individual contributor as a SA
- Flexible to Travel - both Domestic & International
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