Director/Vice President - Business Operations - Enterprise SaaS

Director/VP - Business Operations - Enterprise SaaS

- We are seeking a highly driven and strategic VP of Business Operations for our client to oversee and optimize their daily operations, drive financial and business alignment, and execute our long-term vision.

- This role will take ownership of Finance (including Investor Relations), Revenue Operations, People & Culture and drive cross-function Business Strategy execution.

- The ideal candidate will be a structured thinker, strong operator, and problem solver with experience in scaling companies, leading teams, and implementing robust business processes.

Roles & Responsibilities:

Revenue Operations & Business Performance:

- Lead internal business reviews (weekly/monthly/quarterly) to track progress.

- Ensure data-driven decision-making through dashboards & analytics.

- Improve operational processes to enhance revenue growth and profitability.

Strategic & Business Operations:

- Lead key commercial negotiations with clients and partners.

- Drive key initiatives across departments to align with company goals.

- Define policies, frameworks, and governance structures to streamline decision-making.

- Drive change management initiatives to ensure smooth transitions and improvements.

Finance & Investor Relations:

- Oversee financial planning, budgeting, and forecasting.

- Ensure financial discipline, compliance, and capital efficiency.

- Own investor relations, including stakeholder updates and fundraising support.

- Analyze financial performance and recommend strategic improvements.

People & Culture Leadership:

- Co-ownership of building a high-performance culture along with the HR team.

- Shape talent acquisition, retention, and development strategies.

- Oversee leadership development, succession planning, and organizational design.

- Align incentive structures with business objectives to drive performance.

Requirements:

- 10+ years of leadership experience in operations, finance, strategy, or revenue management within a high-growth environment.

- Proven track record in scaling businesses and leading cross-functional teams.

- Strong financial acumen, understanding of investor relations, and strategic execution.

- Experience in managing P&L, operational efficiency, and business transformation.

- A hands-on leader who can balance strategy with execution.

- Excellent problem-solving, leadership, and stakeholder management skills.