Director - Products - Online/Internet

Director/Product Manager's responsibility will be to understand the key stakeholders - (Customers, Partners, Leadership, Internal Stakeholders) problems, requirements and wishlists and come up with the scalable product solutions leading to high customer NPS and minimum operational overheads.

S/he will have to switch between short-term and long-term goals and define and prioritize the product roadmap. S/he will have to collaborate with Tech, Design, CS, Business and Analytics teams to implement product solutions. S/he will be fully responsible for delivering key metrics targets for the assigned POD.

This position offers :

- Opportunity of being the thought leader in a nascent but rapidly growing payments space

- Opportunity to create huge impact by creating highly visible solutions affecting millions of customers and business partners

- Opportunity to work on massively large and highly scalable infrastructure

Desired Qualifications and Skills set :

- The ideal candidate should have more than 10+ years of product management experience with relevant educational qualifications (Engineering and/or Management and/or Consumer Psychology) from a reputed institute.

The candidate must have :

- A natural ability to empathise with customers and understand their real pain points

- The ability to create multiple hypotheses and validate these using data/customer interactions and other tools

- The ability to think holistically covering all the aspects including edges and future possibilities

- Ability to understand tech deeply (architecture, scale pitfalls, etc) and to define functional design by taking platform/capability view

- Excellent communication skills to proactively communicate with stakeholders to keep them up to speed on planning, roadmap, execution status, launch, its impact, learnings, etc

- A sharp focus on automating repeatable tasks and reducing operational overheads

- Ability to manage multiple projects from concept to implementation.

- Natural inclination to attention to details

- Deep understanding of data and ability to use it in decision making

- Deep understanding of business domain and key success factors

- Ability to hire and build a capable team

- Practical understanding of gamification and related techniques to drive customer behaviour