Director - Product - UPI Payments - FinTech/Banking

Key Responsibilities

Strategic Vision & Product Development:

- Define and drive the UPI product strategy, aligning with broader business goals.

- Lead the development and implementation of new UPI-based payment products and features, ensuring they meet market needs and regulatory requirements.

- Stay ahead of industry trends, government regulations (e.g., NPCI guidelines), and emerging technologies related to UPI.

Cross-Functional Collaboration:

- Work closely with engineering, design, operations, and business teams to ensure the successful delivery of UPI products.

- Act as the primary liaison with the National Payments Corporation of India (NPCI), banks, and other external partners to ensure smooth UPI integrations.

Product Roadmap & Execution:

- Own the product lifecycle from ideation to launch and continuous optimization.

- Manage product backlog, prioritize features, and ensure timely releases.

- Leverage data and user feedback to iterate and improve UPI features and offerings.

Stakeholder Management:

- Collaborate with key internal stakeholders including sales, marketing, legal, and finance to ensure alignment of UPI product strategies with organizational goals.

- Regularly communicate product vision, progress, and results to executive leadership and other stakeholders.

Customer Experience & Innovation:

- Champion a customer-first approach in all aspects of UPI product design and development.

- Identify opportunities for enhancing the user experience and improving the end-toend payment journey through UPI.

Risk & Compliance Management:

- Ensure compliance with regulatory standards and best practices (e.g., RBI regulations, NPCI protocols) related to UPI and digital payments.

- Identify, assess, and mitigate any risks associated with UPI product offerings.

Qualifications & Skills

Experience:

- 12+ years of experience in product management within the payments or fintech industry, with a strong focus on UPI, digital payments, or banking products.

- Proven track record of managing UPI-based products and working with payment aggregators or PSPs (Payment Service Providers).

- Deep understanding of the UPI ecosystem, NPCI guidelines, and associated technologies.

Technical & Analytical Skills:

- Strong understanding of payment systems, APIs, and transaction processing.

- Ability to analyze data, conduct market research, and translate customer insights into actionable product strategies.

- Comfortable working with engineering and technology teams to build, optimize, and scale UPI solutions.

Leadership & Communication:

- Excellent leadership, communication, and interpersonal skills.

- Ability to influence and align cross-functional teams, internal stakeholders, and external partners.

- Strong problem-solving skills and a collaborative mindset.

Education:

- Bachelor's degree in Computer Science, Engineering, Business, Finance, or a related field. MBA or advanced degree is a plus.

What We Offer

- Innovative Work Environment: Be part of a forward-thinking team that's shaping the future of digital payments in India.

- Career Growth: Opportunities to expand your skills and grow in a fast-paced, dynamic environment.

- Competitive Compensation: Attractive salary, bonuses, and benefits package.

- Work-Life Balance: Flexible work arrangements, with options for remote work.