Director - Product - SaaS

Job Description:

We are looking to hire a smart and self-directed product manager who is passionate about taking up ideas and bringing them to life at a dynamic and fast-growing startup. As Senior Product Manager, you will play a critical role to build the platform and work closely with leaders across the organization to realize the product vision, run the strategy, and develop the roadmap of the initiatives you are responsible for. You must have a proven track record building SaaS platforms.

You will engage with our customer base directly, and decide the future of the product by working closely with key partners. You will also collaborate with marketing, sales, and support to ensure that word gets out to people and they get to see what you are building.

What you will be doing..

- Brainstorm, prioritize, and develop new product ideas. Create, communicate, and execute the multi-year roadmap and strategy

- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs.

- Stay on top of the market and competitions. Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams.

- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly

- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas.

- Conceptualize and create educational product and solution content for a variety of platforms

- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time.

- Partner with Marketing, Sales, Professional Services, and Support to successfully roll out the products and ensure an outstanding end-to-end user experience

- Own and manage the product backlog and prioritize product enhancements, partner, and customer requests by using sound judgment and decisive tradeoffs.

- Meet regularly with key customer-facing teams to collect and analyze user feedback to Shape new product ideas and user requirements.

- Have strong solution skills in translating customer needs to product functionalities.

- Work with the leadership team in planning the product roadmap.

- Convert ideas to prototypes and demonstrate them to the key partners.

- Represent the company in product or domain-specific conferences and events.

What we are looking for.

- 7+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS.

- 3+ years of Development/QA/Testing/Test Automation experience is a must.

- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must.

- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts.

- Excellent strategic thinking and prioritization skills. Ability to make difficult tradeoff decisions and yet create a roadmap to achieve business goals.

- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation.

- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive.

- Experience with SCRUM/Agile development process