Director - Product Management - Online/Internet

Critical Business Activities - 

- Strong understanding of lending business or tech based online product offerings

- Strong on data interpretation and sound understanding of analytics

- Should be able to understand in detail the working of marketing/risk/customer service/UX functions

- Should have directly worked with engineering/IT teams to get ideas implemented/monitored

- Should have worked on existing B2C products that are out in the markets and worked on enhancing business for such products

- Preferably has worked on areas of Total Quality Management or have some Quality certification (6 Sigma etc.)

- Be the Commercial Owner for all decisions taken in co-operation and coordination with functional groups and subject matter experts

- Create ONE-PAGERS/ PRDs/tickets for any idea (be it a new feature or an enhancement to an existing one) by working with all stake holders including P&L leaders.

- Work with cross-functional teams (product, software, compliance, operations) in various projects to write high quality PRDs/tickets that convey requirements in a form very clearly and unambiguously consumable by engineering.

- Act as a product evangelist building awareness, alignment and understanding across org of the product development philosophy and process and for ideas that you are tasked with developing and delivering against

- Responsible for END-TO-END OWNERSHIP of LARGE size and complex projects around developing new product functionalities or improving existing ones.

- Project Manage all projects under your belt, MANAGING TIMELINES, ESCALATING issues with RIGHT PERSON and at RIGHT TIME along with providing clear and crisp updates in various leadership forums.

- Lead, Drive, Influence CORE TEAM MEETINGS towards rational data driven decisions, effectively balancing availability of information, need for speed in business and other key factors.

- Be a coach/ mentor, decision maker and role model for lower grades to train them on concepts and processes.

- Strong communication skills; written as well as oral.

- Knowledge of UK market is preferable

Competencies, Behaviour traits, Skills and Experience

Skills and Experience

- MBA (Marketing/Finance) + BE/B. Tech with 8 to 10 years- experience working as a Product Owner in a technology environment

- Good to have worked in a team that focuses on TQM or have a Quality certification (like 6 Sigma certification)

- Solid technical background with understanding and/or hands-on experience in software development and web technologies. Good understanding of technology, language and applications

- Proven ability to define a set of requirements that identifies business challenges and technical & business changes required to address them

- Ability to communicate clearly and concisely across technology and the business teams

- Proven track record of managing all aspects of a product throughout its lifecycle

- Ability to develop product strategies; and effectively communicate recommendations to executive management

- Strong sense of numbers and analytically driven personality

- Strong problem-solving skills and willingness to roll up one's sleeves to get the job.

Key Behavioural Traits

- Earn the trust and respect of cross functional leaders

- Ability to add value from Day 1

- Finding a way to get things done (ownership)

- Ability to work real time and iteratively (ownership)

- Ability to work alone and get things independently

- Ability to make decisions with limited and/or no data

- Dive deep and ability and operate at all levels

- Step back and paint a strategic picture when required

- Not shying away from making a point - be explicate with what you feel

- Will this person make everyone around him/her better (by insisting on highest standards)

Competencies Required

Business Acumen; Maturity - As a senior member of product team, this role requires the person to demonstrate a very rational view of the business and focus on building a strong business which is sustainable rather than short term wins

Influence without Authority - As a senior member of product team, this role requires the person to work with all functions of the business but does not have anyone directly reporting into them. The key role of this person is to ensure that they influence other functional stakeholders to work towards common business objectives

Calculative Risk taking - As a senior member of product team, this role requires the person to analyse data interpret it in a way that ensures that there is maximum return with minimum risk and has to display this in every project they are involved in

Accountable & Answerable - As a senior member of product team, the person is responsible for all that they are delivering to the business - working with all functions and then ultimately ensuring that there is consensus and standing by decisions that are right for the business is a key trait that the person in this role needs to demonstrate each and every day

Innovative Solution Provider: As a senior member of product team, this role requires innovative approach to handle business priorities. This competency ensures a smarter way to drive projects with complete focus on P&L vision and goal.

Communicating Information: The role leverages clear communication to drive disciplined delivery and set clear expectations of the stakeholders. This competency ensures success for the role and the team collectively by communicating effectively across the vertical, ability to escalate issues, challenger ideas/ assumptions with support of data, facts and past experiences.

Providing Leadership: Being a role model, providing guidance, ensuring high quality is maintained across all releases by the team is important competency for this role. A product manager at grade 6 is expected to be a mentor for lower grades as well as should be ready to take complex and game changes projects to meet P&L goals and objectives.

Adjusting to Change: In a dynamic environment, this competency ensures that the incumbent can think on their feet without getting distracted by the unfamiliar. Successful product managers thrive in uncertainty and can deal with ambiguous situations, can effectively switch gears in case of change in business priorities.

Driving Success: Ability to identify the critical path and drive plans to support one or more complex products and deliverables with a commitment to quality and time. Focusing on accomplishing the key objectives of both self and teams- goals. Focus should be on team development, high quality of output and overall business growth.