Director - Operations - FinTech

Experience :- 10+Years

Location :- Mumbai (Andheri)

NOTE :- Work from office (Hybrid) starts from Feb 2022 till than its work from home (Due to COVID)

Reporting to :- CEO of the organization

Education :- MBA from a TIER1/TIER2 institute (preferred)

Strategic Initiatives

- Devise and implement the market strategy for FINTECH expansion into new markets and products.

- Work closely with the leadership team on developing and rolling out new product / business lines

- As a part of the senior leadership team, contribute towards the overall business strategy and operating plans

P&L Management

- Develop an AOP and the financial budget for the BU that support the Company's long- term strategy.

- Accountable for the BU's revenue and expenses and assists direct reports in determining resource levels for their functions.

- Ensure that the day-to-day business affairs of the Company are appropriately managed by developing and implementing processes that align with the Company's financial and operating goals and objectives

- Maintain tight control on operational metrics such as business forecasting, pipeline management, etc

Business Management & Growth

- Monitor and review the operations in a very systematic manner to improve margins, bring efficiencies, reduce costs & increase the bottom line.

- Implement strategies to add new customers/markets and drive systems & processes to derive operational efficiency

- Ensure timely and accurate monitoring of progress of all projects/initiatives while ensuring Sponsors and Stakeholders have visibility and sufficient information to make the required decisions

- Ensure risks, issues and dependencies are being recorded, monitored and proactively managed to minimize disruption

- Consolidate the distribution network - build rewarding relationships with the partner and channel ecosystem to ensure effective market management and penetration.

- Enhance communication and brand building initiatives through social/digital media.

- Result / achievement oriented with a high degree of push power, pro-activity and operational focus

- A self-starter with high-energy levels and an entrepreneurial mindset

- High degree of empathy; ability to develop credibility to positively influence and collaborate with multiple stakeholders - internal as well as external

- Experience working through complex problems with first principles and strategic thinking, formulating and executing plans to fulfill the organizational vision

- Humility, willingness to learn and proactive / at cause attitude towards the projects that come their way.

- Strong verbal and written communications skills relevant for a multinational, geographically and culturally diverse corporation.