Director - Operations

job Description : Director of Operations.

Responsibilities:

- Manage RCM teams across all areas - claim scrubbing, charge submission, payment posting, denial management and account receivables.

- Responsibilities include work allocation, capacity planning, training and development, performance evaluation, problem resolution.

- Deliver best in class KPIs on charge lag, Days in AR, 90% + AR, Denials, Collections for the clients managed.

- Analyze claims data to come up with actionable insights to send out clean claims, increase collections and minimize account receivables.

- Provide leadership and guidance to develop team members to perform at high levels of performance standards - both in terms of quality and productivity.

- Serve as "in-house" subject matter expert for all billing and collections processes and queries.

- Build strong relationship and collaborate with US based teams.

- Ensures compliance with billing guidelines, data / privacy requirements, etc.

- Identifies and collaborates with other key stakeholders on automation, analytics and transformation initiatives.

Requirements:

- Minimum of 15 years of experience with minimum of 10 years in medical billing / collections area.

- 5+ years of experience in executive leadership role.

- Strong subject matter experience Revenue Cycle Management: certification in medical billing / coding preferred.

- Proficient in multiple EMR systems, MS Excel, PowerPoint and Word.

- Strong leadership, team development and coaching skills.

- Excellent communication, problem solving and analytical skills.

- Willingness to work flexibly in a fast-paced environment.

- Experience in driving transformation and automation will be an added advantage.

Location: Telengana