Director - Medical Coding - BPO

Director- Medical Coding at Trivandrum

Position Title : Director- Medical Coding

Status : Full-Time

Reports to : VP Medical Coding

Specific Duties, Activities, and Responsibilities :

- Plans, monitors, direct and evaluate coding production. Ensures that schedules are met and communicates with VP, and Coding Operations if situations occur that hinder meeting deadlines. If system issues or other emergencies delay coding, implements measures/schedules to return to established coding schedules at the earliest possible time.

- Identifies operational priorities and other work flow issues; ensures a constant flow of work so that delivery schedules are met.

- Assists in the development and revision of operational policies and procedures that facilitate efficient workflow. Develops an understanding of the workflows, procedures and specific criteria for each assigned client.

- Emphasizes productivity goals and takes action to ensure effective and efficient use of staff is maintained. Creatively plans for allocation of extra capacity for backlog coding.

- Oversees performance to ensure that staff is performing within the established quality and production performance criteria.

- Assists in coordinating scheduled quality meetings with the production staff.

- Responds to and ensures that the acknowledgement mail on daily updates is sent to US. Ensures client mails are promptly responded to.

- Maintains technical knowledge of coding.

- Bring proven ability to oversee and provide support and/or direction on quality issues.

- Co-Ordinate and follow through on the training plans for adding new trainees onto an account.

- Guideline updates - Co-ordinate with the QA staff to ensure that the update is understood by the coders.

- Project Launch - Active involvement in project launch sessions to understand the coding process and track the daily progress during the launch period.

Success in this position requires :

- A flexible mentality to learn a slightly different approach as applied by Revenuemed.

- Strong attention to detail and a highly reliable work ethic.

- A patient demeanor and good leadership quality.

Summary :

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Nothing in this job description reflects management's right to assign or reassign duties and responsibilities to this job at anytime. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.