Job Profile:
- Mandate – Create world class Delivery operations capability for the organisation
- Spearhead Delivery operations
- Define track and improve on key metrics pertaining to the organisation.
- Build a culture of ownership and empowerment.
- Accountable for Delivery Centers and related asset management.
- Accountable for Planning, Design,Operationalize New Delivery networks with the help of central teams
- Drive continuous improvement and Operationalize Business process Innovation.
- Work closely with Fulfillment and Retail Operations teams in reviewing and optimization of distribution network.
- Work with External Logistics experts to implement global Delivery/logistics initiatives within the organisation.
- Work closely with other Business Units for strategic decision making.
- Accountable for Delivery Quality assurance.
- Work closely with the team to build strong technology/System/Processes for Delivery Operations.
- Financial budgeting & execution - PNL accountability of delivery operations pan India.
- Develop, mentor and motivate the team spread across locations to achieve higher goals.
- Make growth path/strategy for Business and team.
Key Skills:
- Strong leadership abilities
- Experience of leading cross-functional teams.
- High degree of Business knowledge
- Strategic thinker
- Extraordinary Change Management skills: Processes, Policies, Training & Systems
- Strong communication, interpersonal skills
Experience and Qualification:
- 12 to 15 years of experience
- B.E/B.Tech from premier instts like IITs or BITS-Pilani or NITs.
&/or
- MBA Degree from a premier B-School like IIMs, XLRI, ISB, SP-Jain etc.
Write to twinkle@ikyaglobal.com
Didn’t find the job appropriate? Report this Job