Director - Learning & Development - IT/KPO

- Develop and sustain the vision, strategy and narrative for the Learning & Development and Organization Development functions across Asia Pacific. Drive leadership development efforts across the organization and anchor org-wide talent solutions / interventions to support organizational vision and specific business requirements

Essential Qualifications: Masters degree in HR / Certification in OD

Technical Qualifications: Strong domain knowledge of L&D and OD - processes, strategies and frameworks; in-depth market understanding and execution excellence

Experience: 14+ years of experience with at least 3 years leading the L&D / OD functions in Consulting / IT / KPO organizations; experience of working in large multi- cultural organizations

Organization Structure: Reports to Head - Human Resources & Communications

Work Schedule: Mostly general shift with a flexibility to work across other shifts

Responsibilities Skills / Competencies Required

L&D :

- Liaise with senior management and HR Head to align the overall learning and development strategy with the broader business goals of the company

- Responsible for engaging with key business / divisional stakeholders to drive Learning Culture and people capability development across diverse groups

- Oversee training and talent programs to ensure they are contemporary, market leading and impactful

- Partner with internal stakeholders and liaise with external experts to offer rich learning programs

- Design and deliver programs/interventions under the Leadership Academy to enhance leadership skills at various organizational levels. Oversee training delivery for leadership layers

- Support talent imperatives like succession planning and hi-pot development

- Coach the L&D team to develop, design, deliver and evaluate high impact learning interventions

- Allocate and optimize L&D budget by managing partnerships

- Manage L&D data for analysis and ensuring alignment with plans

OD :

- Take an insightful approach to diagnose business challenges

- Provide strategic direction and management of assessment, conceptualization, design and roll-out of various short-term and long-term OD interventions around structure, processes and HR / talent management practices to gain a competitive advantage

- Leverage data from tools like performance reviews, employee surveys and business and HR metrics to develop insightful solutions

- Utilize effective change management tools / techniques to embed and sustain acceptance, adoption and usage of OD initiatives

- Stay current on industry best practices through deep research and leverage this knowledge to create and benchmark solutions

- Have a keen eye for measuring effectiveness of various solutions with clear, specific metrics

- Collaborate across HR functions to ensure convergence and execution of various initiatives