Director - KYC Operations - Corporate Banking

We have an opening with a leading global financial service company for a Director Client onboarding and KYC Operation role.

- Looking for Exp of Kyc operations, Managing clients, client onboarding

- Team handling exp is mandatory (40 members)

- Looking for Current ED or senior VP or Head (4-5yrs as VP)-

Overview:

- Responsible for managing all client data/interaction related functions like Client onboarding, KYC Operations.

Responsibilities:

Operations and control excellence:

- Partner extensively with key stakeholders to develop onboarding/KYC strategic inf rastructure and implement a scalable solution. Provide oversight & guidance to other firm wide projects / programs that positively impact overall client experience.

- Experience of managing post trade support to client working closely with sales and business

- Collaborating with cross functional leadership on strategic initiatives to deliver excellent client
experience and develop adoption roadmaps.

- Provide oversight & guidance to other firm wide projects / programs that positively impact overall client/employee servicing experience.

- Collaborating with cross functional leadership on strategic initiatives to deliver excellent client experience and develop adoption roadmaps

- Deliver high quality, consistent & meaningful executive reporting/analytics to identify trends & themes to support business decisions

- Enable cross train / globalize the processes contributing towards ef f iciency, quality and 24-5 support model

Change Management & Governance:

- Drive continuous improvement to review & streamline operations processes in KYC, sales support

- Manage third party service providers and have strong governance mechanism to track KPI

- Engage with senior business partners, clients and regional partners and continuously improve client experience

- Partner with required technology leads, designing the change needs, prioritizing the requirements and deliver that to create more efficiencies