Note : Only Female Candidates Can Apply - Special Recruitment
Role Description :
This is a leadership position that requires significant experience leading large teams, managing demanding stakeholders, complex operations, in-depth support practices preferably in the Asset Management domain.
Stability of platforms : Drive stability of mission critical applications for the Asset Management business users which will include driving day to day operations, planning and delivering on stability projects, adhering and driving best in class support practices.
Planning and execution : Determine operational goals, create roadmap with milestone along with stakeholders, decision making and prioritization.
Stakeholders Communication /Management : Partner Engagement, participating in Steering Committee, Management Engagement, Business End-user Engagement, External team dependency, Senior Leadership updates, Status Reporting.
Collaboration : Engagement with international sites for improving service delivery, partnering for improving stability and implementing proactive measures for improved application availability.
Team Development : Develop skills and enhance the knowledge and capability of the team, provide opportunities for growth and learning, motivate and engage the team.
Candidate Description :
- Solid experience of managing large teams and proven leadership capabilities
- Ability to negotiate, influence and work with business peers and management.
- Experience of working in support environment
- Ability to develop and drive a strategy as per the needs of the team
- Exceptional stakeholder management skills
- Highly proficient written and verbal communication skills in the English language
Behavioral Attributes :
- Capable of providing thought leadership and abstract thinking
- Leads, guides, inspires, motivates and directs teams to achieve the business objectives
- Excellent written and verbal communication
- Excellent problem solving and decision-making skills
- Ability to work effectively with both partners and project team members
- Manage multiple stakeholders and negotiate well
Qualifications :
- BE / MCA / MBA
- 15+ years of IT experience
- Experience in production support environment is recommended
- Experience in Asset Management industry is desirable
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