Summary:
- Directs significant aspects of one or more major function/team(s) within the Information Technology business area which include Applications Development, Quality Assurance, Business Systems Analysis, Data & Analytics, Infrastructure, Global Technology Operations and other related functions.
Primary Accountabilities:
- Directs tactical and strategic operations within assigned systems area(s).
- Develops long and short-term business strategies under the guidance of senior leadership within IT.
- Accountable for the performance of assigned areas in meeting long and short-term deliverables and in enabling the organization to meet its objectives. Executes tactical and strategic deliverables through department managers and staff.
- Responsible for systems performance and quality assurance testing policies and procedures.
- Ensures testing and documentation satisfies customer expectations.
- Makes decisions regarding application enhancements as necessary.
- Manages project workload for team(s).
- Prioritizes and schedules projects under the direction of systems leadership.
- Executes deliverables through subordinate managers and ensures projects are completed on time and within predefined requirements and budgets.
- Communicates projects status to key stakeholders and makes adjustments as necessary. Accountable for team performance within assigned projects.
- Oversees the organizational design of the department or work units. Recommends innovation and improvement to policy or procedures.
- Has the latitude to make decisions affecting mid to long-term operational results.
- Responsible for all budget aspects for several departments. Develops long and short-term business strategies.
- Develops and monitors budgets for department or work units.
- Performs duties inherent in a managerial role.
- Conducts performance reviews, approves requests for vacation/PAL, manages performance issues, and has hire/fire authority.
- Trains, coaches, mentors and directs the work of direct reports.
Minimum Qualifications:
- Bachelor's degree in Computer Science or Information Systems or equivalent experience. Master's degree in related systems or business field is strongly desired.
- Minimum ten (10) years relevant systems experience including at least four (4) years experience directly managing people, including hiring, developing, motivating, and directing people as they work.
Working Conditions/Physical Requirements:
- Ability to work required shifts including weekend, evening and on-call as necessary.
- The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.
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