Director/Head - Talent Acquisition

Role : Director - Talent Acquisition ( Head)

Location : Delhi NCR

Purpose of the Role:

The Head of Talent Acquisition is a key leadership role responsible for developing and executing a comprehensive talent acquisition strategy that supports the organization's workforce needs. This leadership role will manage a team of recruiters, manage the recruitment process across all regions, and work closely with senior leadership to ensure that the company attracts, hires, and retains top-tier talent.

Key Responsibilities:

Strategic Leadership:

- Lead the talent acquisition function to meet the organization's business objectives and workforce demands.

- Develop and execute a recruiting strategy that aligns with the company's goals, values, and culture.

- Provide leadership, mentor ship to the talent acquisition team.

- Partner with HR and business leaders to forecast workforce needs, address talent gaps, and implement staffing solutions.

Recruitment:

- Manage the delivery of recruitment services in line with business priorities and budgets. Develop effective relationships with the city heads and Regional partners to understand local challenges and deliver seamless service.

- Manage, guide, and coach the Recruitment team to deliver on the recruitment operating model, processes, and KPIs.

- Design, test, and implement processes and solutions. Identify continuous improvement opportunities with cost-effective solutions that deliver effective recruitment services.

- Monitor and improve on existing KPIs and SLAs.

- Negotiate agency vendor terms for hires in conjunction with the regional supply chain. Establish and monitor service levels; mitigate as required.

- Building efficiencies and automation in the process.

Talent Acquisition Metrics & Reporting:

- Develop and track key performance indicators (KPIs) to measure the effectiveness and efficiency of the recruitment process.

- Report on talent acquisition activities and success metrics to the executive team, providing insights for continuous improvement.

Process Optimization:

- Standardize and optimize the recruitment process to improve efficiency, reduce time-to-hire, and enhance the candidate experience.

- Leverage data and analytics to drive continuous improvement in recruitment practices.

- Implement technology solutions (ATS, CRM, AI-based tools) to streamline recruiting efforts and improve candidate tracking.

Budget and Resource Management:

- Manage the talent acquisition budget, ensuring optimal resource allocation across global teams.

- Evaluate and negotiate with external recruitment agencies and vendors as needed.

Educational Qualification / Work Experience & Skills:

- PG / MBA with Minimum 15+ years of experience in Talent Acquisition, with at least 5 years in a leadership role managing an India and global team.

- In-depth knowledge of recruiting technologies, applicant tracking systems (ATS), and candidate sourcing tools.

- Results and customer service orientation while working with a multicultural audience spread across different time zones.

- Desire to own projects and exceed expectations, with the ability to find solutions and deliver results.

- Strategic thinking, problem-solving, handling escalations, and decision-making abilities will be key to success in this role.

- Excellent leadership, communication, and interpersonal skills, with the ability to influence senior leadership and manage a global team.

- Champion recruitment compliance and governance in line with our group requirements.

- Experience managing HRMS systems and implementing process improvements.

- Strong analytical skills with the ability to use data to drive decisions and process improvements.