Director/Head - Administration & Procurement

Director/Head - Administration & Procurement

Responsibilities:

- The Director of Procurement directs the ongoing technical and non-technical procurement programs.

- Technical procurement encompasses SaaS, services, and hardware requirements for Delivery, IT, Marketing, HR, Talent Engine, and sales.

- Non-technical components include real estate, marketing, and office administration.

- Real estate procurement will cover end-to-end project management of real estate leasing, space planning, and monitoring construction schedules and office move-in across North America.

- An additional area of oversight is the Corporate Travel, Events, Benefits, and the corporate audit (SOC 2, SSPA, Hi-trust) program.

- This includes developing and implementing a comprehensive travel program aligned with organizational goals and budget, along with planning and executing on various corporate events (award shows, conferences, workshops, and client meetings).

- Developing the global organizational sourcing strategy and plans.

- Liaising and negotiating with key suppliers and searching for new business opportunities.

- Manage and maintain the documentation of all Procurement processes, including process flows, contract templates, business process documentation, work instructions, and end-user training.

- Ensure that strategy, processes, and tools are in place and that they are continuously optimized to source under best possible conditions.

Office real estate procurement:

- Coordinate cost-effective arrangements with travel agencies, airlines, hotels, and service providers.

- Monitor expenses, analyze trends, and identify cost-saving opportunities while ensuring employee satisfaction.

- Provide accurate analytics, measurement of SLAs and KPIs, report on end-to-processes and business outcomes, monitor key business drivers and identify opportunities for operational improvement and cost optimization.

- Maintain a Supplier Relationship Management (SRM) program, identifying key business requirements and supplier success measures to those requirements.

- Collaborating with the Global Leadership Team in developing and implementing strategic initiatives.

- Expanding and nurturing collaboration with important internal stakeholders, including Finance, HR, and Sales.

- Tracking existing vendor agreements for upcoming renewals in advance, to negotiate the best terms for the company on renewal (working together with business stakeholders).

0 This would include annual or periodic renewals with IT vendors.

Role Requirements and Qualifications:

- BA or BS degree required; MBA or another advanced graduate degree a plus.

- 15+ years of Procurement & Admin operations experience with 7+ years of progressive people management experience.

- Ability to navigate complex organizations with a demonstrated ability to achieve results through influence in a cross-functional, matrixed team environment.

- A major or minor in Supply chain management and computer information system is preferred.

- Prior experience working the hospitality industry is a plus.

- Demonstrated conflict management and negotiation skills, including the ability to influence and communicate cross-functionally with all levels of management.

- Experience of working in a global company across continents and being able to liaise with and lead local teams in the geographies.