Director - Digital Transformation - Pharma/Healthcare Domain - BPM

Director Digital Transformation

Experience: 18 - 27 years

Mandatory Qualification:

- Must have experience in Digital Transformation from a Pharma healthcare Domain

- Must come from an Outsourcing / BPM industry

- Must have Strong Strategy and Operations consulting experience with a strong digital focus.

- Must have experience in design and implement an end-to-end transformation roadmap, involving a variety of solution components, and a clear business case based on business value/outcomes.

- Must have strong working knowledge of technologies, development tools, and emerging technologies

Key Responsibilities / Accountabilities :

- End-to-End conceptualization and delivery of all HEALTHCARE Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions.

- Digital Initiative's across following primary impact areas; Infusion of Digital Technologies within HEALTHCARE domain to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes

- Engaging and successfully landing potential HEALTHCARE clients during the Pre-Sales stage along with Sales organization and embedding digital led transformational solutions. Responsibilities start during opportunity identification, qualification and subsequently leading Solution design, Costing, Pricing and contractual stages

- Bring Business and Industry Insights, evaluate partnerships/start-ups to continuously evolve our offerings, co-innovate and lead the transformation agenda with clients. Be a thought leader and have HEALTHCARE domain expertise and a trusted advisor to our clients.

- Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation