Director - Compliance - Healthcare BPO

Director - Compliance - ITeS / BPO / KPO (Healthcare BPO)

Role : Director - Compliance - ITeS / BPO / KPO (Healthcare BPO)

Location : Mumbai / Hyderabad

About the Role :

This role will be responsible for conducting periodic internal reviews and audits to ensure that the organisation is compliant with laws, rules and regulations. In addition, the role will direct internal investigations, assess products and develop risk management strategies to ensure compliance.

Key Accountabilities :

- Manage and supervise compliance systems for the Organization

- Develop strategy for preventing violations of compliance rules and internal policies guidelines

- Support implementation of compliance monitoring program to ensure all centers continue to comply with internal and external requirements such as ISO, Hitrust, HIPAA, Information Security, SOC 1 &2

- Identify risks or non-conformity issues

- Support implementation of required and best practice controls at the operations centers to address Organizations compliance requirements (including standards related to information security, people security, data privacy, contractual requirements)

- Create reports for senior management and external stakeholders

- Research and propose best practice solutions for the specific nature of Organisations operations

- Identify and implement improvement and efficiency opportunities

- Conduct regular onsite visits at Organisations operations centers

Requirements :

- Overall Experience of 12-15 years

- Experience in managing the compliance function of a large ITES setup

- Experience in implementing and testing controls, preferably at a large operations facility

- Internal and/or external audit, or compliance monitoring experience, preferably working for a large recognized public accounting or financial services company

- Practical experience communicating with various stakeholders effectively across the organization

- Ability to work in a remote environment with teams in India

- Working knowledge of information security related best practices and standards such as ISO 27001, SOC 2, requirements.