Summary:
Strategy and operations director role provides leadership, management, and vision necessary to facilitate transformation and execution across Commercial Services supporting Accelerating Reach and Scale (ARS) as a part of the Global Customer Office and supporting launches for LUSA, adhering to the U.S. Playbook to prioritize and simplify work. This will include supporting the leader with effective decision-making, project management, and execution of strategic initiatives across all capabilities of commercial services at the Company. The individual is also responsible for streamlining high-importance projects and conducting leadership-level internal and external initiatives that have significant impact on the function's business objectives.
Responsibilities:
Strategic Leadership
- Spearheaded and lead development, communication, and implementation of transformation and strategic planning to deliver on business goals and objectives.
- Build and own metrics and accountability platform, evaluating progress regularly with the leadership team to achieve their deliverables and win for the organization.
- Prepare and drive quarterly business reviews for reviewing key performance indicators of the function
- Review Internal and External Communications: drafting company newsletters, reports, pitch decks, speeches or presentations that support awareness and connectivity through Commercial team
- Align the Commercial Services culture strategy and objectives to the Team framework, including wellbeing, engagement, recognition, diversity and inclusion, and employee experience.
Operational Management
- Deeply integrated within Commercial teams and assessed issues that serve as barriers to a team or organization operating at maximum effectiveness.
- Drive operational excellence by taking on critical initiatives related to driving business priorities and accountability, and developing a strong leadership team: Project management - Overseeing large cross-functional organization-wide projects or initiatives; bring together multiple stakeholders and help drive decisions.
- Meeting preparation- Managing the meeting cadence for the leadership team, ensuring materials are sent in advance, time is well spent, objectives and follow-up are achieved; planning and leading functional retreats and other special events.
- Drive the Commercial People agenda by assisting in identifying expertise needed and hiring of key personnel: Incorporating skills/experiences need in job descriptions
Cross-functional Relationship Building
- Build connections with commercial leadership team and others across the organization to influence outcomes, enable team success and foster long-term partnerships that are critical to organizational success.
- Promote shared consciousness and information flow: Acting as a key enabler to ensure the right stakeholders included at the right time and equipped with the right information for decision-making
Education & Experience :
Minimum Qualification Requirements:
- Post-graduate degree (MBA/MSc/MPharm) or adequate professional experience to meet the above deliverables
- Min 10 years of experience in the pharmaceutical industry with experience in commercial
- Strong business acumen with demonstrated success in business transformation
- Strong understanding of affiliate business environment
- Demonstrated leadership skills and effectiveness in the areas of influence, team leadership, articulating and taking a position, negotiation, and conflict resolution
- Effective team-building capabilities
Other Information/Additional Preferences :
- Six Sigma experience
- Project management experience
- Knowledge of pharma commercial capabilities
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