Director - Business Process Improvement - Financial Services

The purpose of the role is to lead change initiatives (across multiple businesses) that apply business improvement tools (six sigma / lean) to high impact business problems that require end-to-end process re-engineering and optimization. The range of business problems could potentially encompass optimization of cost / productivity / service offerings, enhancing quality, improving customer acquisition / satisfaction and driving revenue growth amongst others leveraging their knowledge of financial services industry especially asset management extensively.

The role would also entail working with senior stakeholders and require extended travel to various locations at short notice.

In addition, the role would also require you to:

- Provide Leadership on process improvement strategy to drive organizational initiatives

- Develop the framework for the application of the business process improvement model

- Provide recommendations on practices and process excellence standards

- Drive alignment & assist the business in articulating philosophy, policies and measures for process excellence

- Plan and adapt the department for future opportunities/challenges/change.

- Lead and drive identification of business issues, problem structuring, problem solving and developing recommendations

- Contribute to design, planning, optimization and implementation of new process that support resolution of high impact business problems while working across multiple business with senior stakeholders

- Drive and manage program resources and timelines

- Manage all aspects of operational efficiency programs, demonstrating a large-scale program management expertise.

- Design, develop and implement flexible and efficient global operating and governance models

- Establish plans, budgets, and necessary resource allocation for each program

- Coaching and capability building on tools and processes - Support and guide focused training, knowledge management initiatives and structured exposure to best practices for process improvements