Director - Business Development - Loyalty & Rewards

Experience : 7 - 12 years

Location : Mumbai (Andheri East)

Overall Purpose of the Job :

- Experience in selling intangible services like CRM & Loyalty programs in Industries like Insurance, Wealth Management, Mutual fund houses, NBFCs etc. We want someone who has sold CRM/ Loyalty & other such intangible services to these verticals.

Travel : Medical assistance product is a B2B2C product catering to the HNI/ Affluent customers of clients in the Life Insurance, Airline, Hospitality or any other sector where such a product can be targeted. It aims to provide peace of mind to such customers through our concierge centre.

The incumbent shall be directly responsible for :

- Selling such a product to various target verticals

- Maintaining relationship and growing our business with existing clients.

- The BDM's performance will be measured by his (her) achievement of gross margin sales, as well as business/market development progresses and other KPIs.

- The BDM shall also build up the Company's brand equity and - top-of- the-mind- positions in the region and among the assigned industry sectors.

Specific Responsibilities :

- Achieve assigned sales targets in designated region/industry. Ensure the Company's dominant position in HNI and Premium market.

- Develop and nurture relationship with key personnel of target account at multiple levels.

- Build up the Company's brand equity and - top-of- the-mind- positions in the region and among the assigned industry sectors.

- Monitor the market's key trends to capture major new business opportunities. Understand competitions. Build up strong industry knowledge and expertise.

- Work closely with the partnership and Operations Department to develop business solutions and turn pipelines into deliverable business.

- Maintain zero account attrition or 100% renewal rate.

- Work closely with Account Servicing team to manage post-sales support around an event calendar, Drive client communications with their customers, proactively engage clients to promote service utilization and effectively manage clients expectations.

- Manage to ensure favorable contractual and commercial terms.

- Meet accounts receivable targets and ensure that all accounts pay promptly and within agreed credit terms with zero bad debt accounts.

Required Skill and Knowledge :

- Engagement & driving skills with both internal and external resources

- People skills: networking, relationship building & nurturing

- Good B-to-B Consultative Sales skill and discipline

- Innovative, creative and flexible to market customized solutions built around our capability /capacity to facilitate clients purchases

- Negotiation skills - Able to manage customers

- Presentation skills - Able to present intangible services

Required Competencies :

- Strong sense of responsibility and ownership; hard working

- Entrepreneurial & Driving: mobilize all resources to win

- Aggressive: strong will to win and excel

- Able to work under pressure;

- Team work, Passionate & positive

- Mature, Presentable & polished

Required Work Experience :

- 4+ years experience of selling intangible services in B2B segment, Business development & solution selling experience preferably in the Insurance, Mutual Fund, Financial advisory and wealth management sector.

- Account Management experience will be added advantage

- Experience of working in a matrix organization

- Understanding of Travel & medical products will be an added advantage

Qualifications : MBA - Marketing (Preferred)

Required Languages : Proficiency in English & Hindi

Interested candidates kindly call me on 9167000154.

Smriddhi Puri
Adept Global