MANDATORY REQUIREMENTS.
Candidates who are not meeting the below mentioned criteria please do not apply, the candidatures will not be considered.
- CA is a must
- Experience in handling 3rd Party Banking Ops is mandatory. In case the candidate is currently in handling captive operations then previously min 5 yrs of 3rd party ops in a team role is mandatory.
- Handling a BFSI client is extremely mandatory. Investment banking experience will be a plus.
KRAs :
Transition
- Evaluation and prioritization of business processes for offshore service delivery
- Establishing an Utility based operating model to deliver best in class in scope services
- Interface with client teams to evolve a suitable transition approach
- Oversee knowledge transfer
- Manage the relationship with the client business heads
Operations
- Manage service delivery and meet customer requirements as per agreed SLAs.
- Should ensure Customer satisfaction & Operational excellence
- Function as point of escalation for all delivery issues
- Build and manage excellent business relationships with internal/external customer groups, peers and senior management
- Ensure training & developmental plan for all the team members
- Ensure - zero liability- delivery through robust process controls
- Work with Risk Management team for audit and compliance
- Participate in Operations Reviews
Transformation
- Innovate and Improvise on processes with hard targets for process improvements
- Evaluate process changes feasibility and work closely with the client to implement changes
- Driving Quality initiatives including Kaizen, Lean, Six Sigma etc.
- Imbibe org culture of focus on - value- in the team with implementation of Value Portal
Work with Transformation Board for generation, evaluation and implementation of big ticket ideas
EDUCATION:
Chartered Accountant Must (CPA will be a plus)
EXPERIENCE:
15+ years in senior management positions with relevant industry experience/exposure in leading the entire spectrum of Finance and Accounting operations
- Worked in Financial Services industry, preferably with a Capital Markets/Custody/Fund Management company
- Knowledge/experience in Financial reporting under US GAAP, IFRS is required
- Familiar with and experience in Sarbanes Oxley compliance
- Working experience in Oracle & Hyperion environment
- Should have managed multiple transitions in shared services and overseen fast ramp-ups of 200+.
Experience in handling 3rd Party Banking Ops is mandatory. In case the candidate is currently in handling captive operations then previously min 5 yrs of 3rd party ops in a team role is mandatory.
SKILLS :
- Ability to drive change
- Thought leadership in the domain
- Excellent Communication and Interpersonal skills
- Strong leadership qualities coupled with Client interfacing skills
- Strong project management and analytical skills
- Six Sigma/Lean experience a plus.
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