Director - Accounts Receivable - SaaS Platform

We are looking for a Director Accounts Receivable for a series A funded global SaaS Platform.

Job Profile : Responsible for overseeing and optimizing all aspects of the invoicing and collections function.

Invoicing Management :

- Develop and implement efficient and accurate invoicing processes and systems.

- Ensure timely and accurate generation of invoices, adhering to relevant legal and contractual requirements.

- Collaborate with various internal stakeholders, such as sales, project management, and finance teams, to gather necessary billing information.

- Review and validate invoices for accuracy, including pricing, discounts, and terms.

- Resolve any invoicing discrepancies or issues in a timely manner.

Collections Management :

- Oversee the collections process to ensure the timely and efficient collection of outstanding payments.

- Develop and implement effective collection strategies, policies, and procedures.

- Monitor and analyze customer accounts receivable aging and take appropriate actions to minimize delinquency.

- Communicate and follow up with customers to resolve payment disputes and outstanding issues.

- Collaborate with cross-functional teams, such as sales and legal, to handle complex collection cases.

International Customer Relations :

- Manage and nurture relationships with international customers, understanding their unique invoicing and collection requirements.

- Provide exceptional customer service and act as a point of contact for invoicing and collection queries.

- Collaborate with regional teams to ensure consistency and compliance with international invoicing and collection regulations.

Process Optimization and Reporting :

- Continuously review and improve invoicing and collections processes, identifying areas for automation, efficiency gains, and cost reduction.

- Develop and maintain relevant metrics and reports to track team performance and provide insights to senior management.

- Implement best practices and industry standards to enhance the overall effectiveness of the invoicing and collections function.

Requirement:

- Bachelor's degree in finance, accounting, or a related field. An MBA or relevant professional certification is a plus.

- At least 13-18 years of experience in invoicing and collections.

- Experience with Accounts Receivable for international customers.

- Experience with SAAS / Enterprise, B2B - B2C Product based companies

- Strong knowledge of international invoicing regulations, including tax requirements and currency conversions.

- Demonstrated ability to manage and lead a team effectively, driving performance and fostering a collaborative work environment.

- Excellent communication and interpersonal skills, with the ability to interact confidently with internal and external stakeholders.

- Analytical mindset with the ability to identify process improvement opportunities and drive change.

- Proficiency in relevant software and tools, such as ERP systems, accounting software, and Microsoft Office suite.