Director - Account Management - IT

Director - Account Management

Work Location : Mumbai (Candidate from Mumbai or who can relocate to Mumbai after few months)

Experience : 8+Years

Role : Team Management role (30-40 People, should have handled around 25- 30- People)

Key Points :

- Should have managed /handled mid-market clients in past - as they will be main clients ( nor very small buss neither very big buss).

- team management, Strategy to improve revenue - Farming export - task to increase revenue and engagement from existing client

- 100% farming role (generate business from existing accounts)- no new client acquisition needed.

Strategic Initiatives :

- Develop differentiated servicing strategy for various customer segments and build long lasting relationships with customers

- As a part of the senior leadership team, contribute towards the overall business strategy and operating plans.

P&L Management :

- Develop an AOP and the financial budget for the BU that support the Company's long- term strategy

- Accountable for the BU's revenue and expenses and assists direct reports in determining resource levels for their functions

- Ensure that the day-to-day business affairs of the Company are appropriately managed by developing and implementing processes that align with the Company's financial and operating goals and objectives

- Maintain tight control on operational metrics such as business forecasting, outstanding balance, revenue, IRR etc

Business Management & Growth :

- Monitor and review the operations in a very systematic manner to improve margins, bring efficiencies, reduce costs & increase the bottom line.

- Implement strategies to grow revenue from existing customers/markets and drive systems & processes to derive operational efficiency

- Ensure timely and accurate monitoring of progress of all projects/initiatives while ensuring Sponsors and Stakeholders have visibility and sufficient information to make the required decisions

- Ensure risks, issues and dependencies are being recorded, monitored and proactively managed to minimize disruption

- Consolidate the distribution network - build rewarding relationships with the partner and channel ecosystem to ensure effective market management and penetration

Our Checklist :

- 8+ years of work experience with a strong track record of handling large sales/account management teams and growing revenues of business portfolio

- Banking / Fintech experience is a positive

- Result / achievement oriented with a high degree of push power, pro-activity and operational focus

- High degree of empathy; ability to develop credibility to positively influence and collaborate with multiple stakeholders - internal as well as external

- Experience working through complex problems with first principles and strategic thinking, formulating and executing plans to fulfill the organizational vision

- Humility, willingness to learn and proactive / at cause attitude towards the projects that come their way

- Strong verbal and written communications skills relevant for a multinational, geographically and culturally diverse corporation.