Digital Transformation Role - Insurance

Digital Transformation

Location - Hyderabad

Experience - 15 to 20 years

Job Description :

We have an exciting opportunity for an experienced leader who has a proven track record of digital transformation. The ideal candidate will have the ability to influence at every level, imparting their digital knowledge and skills in a constructive, empowering, and collaborative way. Working closely with the CEO and other stakeholders, the Digital Transformation Officer will be a driving force in our organization's digital transformation.

Objectives of the Role:

- Drive digital innovation and serve as a change agent throughout the organization

- Set and implement the digital strategy by working with cross-functional partners to map and transition manual / semi-automated processes to digital ones

- Be an evangelist, championing the use of digital technology and practices to foster a digital mindset from the top down

- Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem

- Measure ROI for digital projects, fine-tuning approaches as needed to ensure that we're investing in the appropriate tools and resources

Responsibilities:

- Develop a clear and compelling digital strategy for the company's future

- Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation

- Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models

- Own and monitor the digital innovation project portfolio

- Build, manage, and continue to grow a digital innovation ecosystem, both internal and external

- Identify new tools (AI, Block Chain, RPA, Low-code / No-code) that can support and enhance our solutions

- Work closely with the Human Capital Management function to attract and retain top talent, and build digital capabilities across the company

Initial Envisaged Roadmap for the Leader:

- Set up a Centre of Process Excellence (COPE) to enable process simplification, standardization, reengineering and documentation to bring in process efficiencies and better control in operations

- Set up the Centre of Digital Excellence (CODE) to bring in the right Digital infrastructure and solutions to automate processes, and workflows and enable new business models

- Establish a Digital Transformation Office and onboard the Head of COPE and Head of CODE and their
teams

- Formulate & drive the Enterprise Cloud, Application Strategy

- Build the right skills for Robotic Process Automation (RPA), Artificial Intelligence, Machine Learning, and Collaboration tools

- Enable the formation of work groups to identify a portfolio of projects to add value to the industry

- Continuously benchmark and implement against an 'Emerging Technology Radar' to keep and the industry current to the latest technology developments

Required Skills and Qualifications:

- Five to seven years of experience in a similar role designing and implementing digital products/solutions

- A minimum of 15 years of IT experience, with at least 10 years in a leadership role

- Proven leadership of successful digital transformation projects

- Understanding of core business processes and their associated technical solutions

- An innovative and disruptive mindset, constantly looking forward

- Experience in managing and leading a digital team

- Proven skills for influencing and collaborating with co-workers