Role :
It's about re-imagination of existing business processes and creation of New Services to help customers navigate their Digital Journeys through a combination of Analytics, Machine Learning, AI, Intelligent Automation and deep domain expertise to drive 'Impactful' experience and effectiveness.
JD :
- Be part of Financial Services (FS) practice within digital solution design.
- Lead FS delivery globally for multiple accounts or single account with multiple engagements
- Develop the FS practice with new solutions
- Responsible for business development efforts - response to RFXs, creation of collaterals and presales support
- Be engaged in short but intense consulting, Due Diligence, PoC exercise to win the implementation project
- Develop thought leadership Point of Views, methodologies, frameworks, toolkits, collaterals to support transformation projects and pursuit/solution design
- Work with stakeholders across units to conceptualize, design, evangelize, and operationalize solutions in emerging spaces
- Identify whitespaces and conceptualize solution areas through use case articulation, user story creation and wireframing
Requirements:
- Proven solution design and practice development skills
- Exposure to product and services implementations in end-to-end FS eco system
- Exposure to working for a 3rd party services provider in a Practice development/Solution Design role
- Ability to operate in a complex environment and aligning diverse internal/external teams to achieve program outcomes
- Experience in digital strategy engagements for FS clients using key emerging technologies likes Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Social & Mobility.
- Demonstrated experienced working with complex business process outsourcing and/or shared services operations.
- Strong Consulting and Domain skills & demonstrated experience in driving digital transformation efforts in business processes.
- Shared services and outsourcing advisory for global organizations (preferred)
- Prior experience in diving automation initiative by conducting business process reviews to identify the use cases for automation.
- Knowledge of leading RPA, Intelligent Character Recognition (ICR), Self-Serve options
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