- Build a unified unassisted / online journey for customer acquisition across digital channels.
- Requirement gathering, Create user stories, BRD, FSD & mockup.
- Market Research, Benchmarking, and analysis to identify customer needs, market trends and build a STP process.
- Build Customer Journey for NTB, ETB & Loan offers.
- Ensure Implementation of Digital Lending Guidelines and other regulatory measure's
- Manage the UAT Cycle end to end (Test case creation to stakeholders Signoff)
- Own the Product backlog and prioritize as per business/market needs.
- Liaison with IT, Analytics, Sales, Risk, Legal and compliance to ensure smooth implementation.
- Identify & drive Commercial discussion with Fintech Partners
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