Posted By
Posted in
Sales & Marketing
Job Code
1109961
Key Responsibilities :
Service Delivery:
- Manage the overall delivery operations provided by the offshore digital services team
- Ensure governance of digital marketing practice
- Provide thought leadership and perspective for technology adoption where appropriate
- Develop strong working relationships with key stakeholders across the globe and proactively address their needs
- Act as a single point of contact & escalation point for troubleshooting and resolving all issues arising from delivery-related activities
- Have a transformation-led delivery approach with a view to bringing in process optimization automation (wherever possible)
People Management:
Contributing insights and best practice, and provide regular mentoring and training to upskill the wider marketing and communications team:
- Lead the team of digital and social media specialists
- Manage team virtually across locations
- Communicate task and expectations clearly
- Provide constructive, meaningful and timely feedback to team members
- Drive best practices sharing sessions amongst the teams to augment delivery
- Drive upskilling programs for the team to stay relevant in the competitive domain
- Conduct annual performance reviews
Experience:
- MBA in marketing and certified in digital marketing (preferred)
- 9-16 years of proven experience of managing multiple, complex and large engagements in digital marketing operations domain
- Experience in digital and social media marketing
- Understanding of B2B Sales processes
Didn’t find the job appropriate? Report this Job
Posted By
Posted in
Sales & Marketing
Job Code
1109961