- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings
- Training and providing overall guidance to client service employees
- Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
- Maintaining our social media presence across all digital channels
- Measuring and reporting on the performance of all digital marketing campaigns
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Promote the company's products/services addressing or predicting clients- objectives
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