Digital Client Servicing Director/Account Director

Digital Client Servicing Director

About us:

We are an organization comprised of digital marketing veterans, insatiable entrepreneurs, pragmatic technologists and imaginative artists.

Our cumulative experience across web, mobile and social marketing platforms delivers data-driven, cutting-edge solutions and creative and marketing campaigns that surpass our clients business objectives. As passionate digital marketers, we pride ourselves in hiring energetic and talented people who are passionate to learn and excel at the forefront of our industry.

We have offices in Mumbai, Delhi and Bangalore which have around 30 and growing at a fast pace number of digital enthusiasts.

We are looking for young, energetic Client Servicing Director / Account Director in Mumbai to be part of our team.

About the job:

- As an Client Servicing Director / Account Director, your responsibility would be to provide Account Management for strategic Digital clients, including all aspects of digital marketing, project and client management services.

- You should have strong interpersonal and communication skills, and a passion for digital marketing. Culture is the most important part of our team.

- An ideal candidate will have exceptional social skills, bringing diversity, energy, and cohesiveness to the team at large.

Key Responsibilities:

- Provide strategic digital counsel and ideas to clients

- Responsible for managing day-to-day projects, managing the creative development and execution of digital advertising as well as getting involved in the planning of seasonal events and longer term projects.

- Independent problem solving skills; flexibility to meet tight deadlines

- Provide creative input into the development of the long term partnership

- Work closely with Implementation Managers to ensure that all client product deliverables are being delivered on-time or ideally ahead of time.

- Manage international online advertising campaigns from receipt of insertion order through to go-live

- Exhibit effective project management working closely with digital account and creative teams

- Lead and support new business development

- Will be responsible for revenue and commercial liasions

Key Requirements:

- Proven account management and client services skills required in order to create, maintain and enhance partner relationships

- A deep understanding of the role that social and digital media plays in a client's communication mix

- Knowledge and understanding of social media platforms and their respective participants (Facebook, LinkedIn, YouTube, Twitter, etc.) and how they can be deployed in different scenarios

- Good organizational skills and capability of trouble shooting

- The ability to assist in the development of online marketing and digital/social engagement campaigns

- Solid research, writing and editing skills and the ability to evaluate and edit the work of an assistant account executive and/or interns

- Should have led a team of minimum of 5/6 members

- At least 8+ year experience, preferably in an agency set-up