Digital Business Analyst - BFS

Digital Business Analyst

Primary Responsibilities :

- Conduct research to support strategic and tactical business planning.

- Write detailed business and functional requirements and/or agile stories to support digital releases and upgrades.

- Work closely with business stakeholders and IT teams to build consensus and achieve goals.

- Assist in defining project scope and schedule while focusing on regular and timely delivery of value; track project metrics to allow for the creation and consumption of needed reporting.

- Work with cross-functional teams to improve and evolve current processes globally.

- Document processes and procedures.

- Construct workflow charts and diagrams.

- Perform regular reviews and analysis of current processes and reports.

Qualifications :

- Bachelor's degree preferably with a major in marketing, business, or communications.

- 2+ years' experience working as a hybrid business analyst and project manager

- Strong analytical, planning, and organizational skills with an ability to manage competing demands.

- Excellent communications skills, able to deliver both good and bad messages to a wide variety of audiences both locally and off-shore.

- Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture".

- Strong, proven product and project management skills, especially in a fast-paced, dynamic environment. Ability to work on and manage multiple projects at any given time.

- Ability to work collaboratively with several internal and external stakeholders

- Technical aptitude and ability to learn different applications if necessary