Digital Architect - RPA/Chatbot Products - Insurance/NBFC/Bank

The incumbent will be owning the digital products (RPA/Chatbots) and liaises with other areas to make sure the digital value proposition is realized.

- Use customer co-creation and understanding of their needs to become a - champion- for user-centric development in digital technology.

- Set up and manage specific work flows (e.g. either lean, agile or stage gate development tasks) that result in timely launch and upgrades of products.

- Use a data-and metrics-driven approach to make product life cycle decisions including pricing, versioning, maintenance, helpdesks and end of life.

- Shape the direction of the product based on experimentation and system design thinking by learning from product roadmaps, competitive considerations, and allied evolution of demand in digital markets.

- Successfully launch and design a business platform

- Translate product strategy into detailed requirements and prototypes which leverage technologies trends

- Drive product launches including working with public relations team, executives, and other product management team members

Professionals with 10+ years of experience in managing digital programs with hands on experience in RPA OR Chatbots OR ML OR AI