Digi Upaay - Community Manager

Key Responsibilities:

Community Building:

- Develop and implement strategies to attract, engage, and retain community members.

- Foster a positive and inclusive online community culture.

- Facilitate meaningful discussions and interactions among community members.

Content Creation:

- Create high-quality, engaging content (e.g., blog posts, articles, social media updates) that resonates with the target audience.

- Curate and share relevant content from other sources.

Community Management:

- Monitor and respond to community interactions in a timely and professional manner.

- Address community inquiries and concerns effectively.

- Moderate discussions to ensure they adhere to community guidelines.

Analytics and Reporting:

- Track and analyze community metrics (e.g., engagement rates, user growth) to measure performance.

- Prepare regular reports on community health and progress.

Event Planning and Execution:

- Organize and execute online and offline community events (e.g., webinars, meetups).

- Collaborate with cross-functional teams to ensure successful event execution.

Qualifications:

- Bachelor's/Master's degree in Marketing, Communications, or a related field.

- Proven experience in community management or a similar role.

- Strong understanding of social media platforms and community engagement best practices.

- Excellent written and verbal communication skills.

- Ability to work independently and as part of a team.

- Strong problem-solving and analytical skills.

- Passion for building and nurturing online communities