Dhani - Zonal Manager - Fraud Control/Risk Containment

Zonal Manager - Fraud Control/Risk Containment

Dept. - Fraud Control Unit

Reporting to General Manager

Location - Mumbai and Kolkata

Fraud Investigation:

- Fraud investigation of pre and post disbursement stage, ensuring logical conclusion to each case

Process change & Policy amendments:

- Continuous R&D on latest trends, analyzing committed and attempted frauds to amend robust process & policies at organization level.

- Evaluating and recommending loan applications to ensure timely and sound FCU approvals.

Skip Tracing:

- Tracing and arranging settlements from customers who are defaulters or absconding.

- Arranging logical conclusions through repo, collections, settlement, blacklisting or legal.

Strategic Recovery & Collections :

- Initiating legal on fraud or intentional defaulter cases. Coordinating with legal department in drafting, filing police complaints. Also arranging payments in contracts.

Agency management & Sampling:

- Agency management, Negotiations, Recruitment, covering locations viz a viz business reach

- Bringing agencies on board, Setting up process, controls, Assessment, checks and balance

Experience: 12-14 years experience